Cases

A case is a narative about some business event: a problem a customer had, a compliment a customer made, a dialog with a customer, a negotiation with a supplier ...

Staff will submit cases in Thai and broken English.  Not all cases are valuable to the business so staff will rank them.  We will translate some into good English with grammar and usage pointers, some Thai for clarity, and provide several good alternatives.  Staff will be able to provide their own input and get feedback. 

A Harvard MBA costs USD 150,000 and two years.  It is mostly a study of cases from a variety of industries.